Shipment processing time.
* All orders are processed within 2 business days.
* In total it takes 6-8 business days to get the order delivered at your doorstep.
Shipping rates and delivery estimates.
* Shipping is absolutely free.
* Extra charge is applicable according to product on cash on delivery service / fast delivery
All the orders are customized according to customers demand, Therefore in some cases deliveries can be delayed by 1-2 days
Shipment confirmation and order tracking.
Customers will receive shipment confirmation and tracking number in 1-2 business days via Email/ whatsapp message / message
You will receive tracking number for your package after you product is shipped out.
There are various delivery models for delivery of purchased Product to the Buyer, as decided by the woodenstorie.
The risk of any damage, loss or deterioration of the Products during the course or delivery or during transit shall be on the woodenstorie and not on the Buyer. Woodenstorie represent and warrant that the Products being delivered are not faulty and are exactly those Products which are listed and advertised by woodenstorie on the Website and purchased by the Buyer and meet all descriptions and specifications as provided on the Website.
Buyer’s shipping address, pin code will be verified with the database of Website before a Buyer proceed to pay for Buyer’s purchase. In the event Buyer’s order is not serviceable by logistic service providers or by woodenstorie or the delivery address is not located in an area that is covered under the order confirmation form, Buyer may provide an alternate shipping address on which the Product can be delivered by the logistics service provider or by the Woodenstorie.
Buyer shall be bound to take delivery of the Products purchased by the Buyer that are said to be in a deliverable state. Where Buyer neglects or refuses to accept the delivery of the Products ordered by the Buyer, the Buyer may be liable to the woodenstorie for such non-acceptance and shall further be liable to woodenstorie for any loss of any fee or charges that woodenstorie and its third parties shall have earned from the woodenstorie if such delivery or transaction should have been completed. Buyer acknowledges that such damages or loss to woodenstorie and its third parties are not consequential or indirect.
Damages :
Please make video of unboxing for any damages in product.
If you received your order damaged, please contact our support team directly to file a claim.
And after confirming the claim you will receive a replacement with in 2weeks.
To get replacement for damage product unboxing video is mandatory.
